Registrars, customers, and upper management are continuing to ask if their Layered Process Auditing System is effective. Many companies are struggling to find meaningful ways to measure the success of their LPA program.
The following items tracked over time will demonstrate the results of your efforts:
- Number of customer rejections and complaints by month
- PPM
- Scrap cost
- Rework cost
- Warranty cost
- Total Cost of Quality
- Percentage of audits completed on time
- Number of non-recurring findings
- Response time for non-conformances
- Quality of containment activities (percentage not needing modified)
- Percentage of corrective actions approved by management
- Number of non-conformances escalated to your formal 8-D program and closed
- Operator’s opinion about the effectiveness of your LPA system
Many effective LPA programs will also deliver a culture shift in the areas of teamwork and quality throughout their facilities.
Management may notice:
- A greater understanding of the processes by management
- Focus on the processes not the people
- Fewer blaming and judgmental statements made
- Decisions made based on analyzing data not on feelings
- Improved ability to contain problems
- Creative solutions to fix escape points
- Operators contributing solutions and improvement ideas
Using LPA Admin (the lean approach to layered process auditing) will:
- Greatly reduces the administrative time to manage the LPA system
- Allows auditors to receive automated audit notifications
- Stores and maintains audit checklist revision histories
- Allows auditors to record audit results
- Stores audit results including non-conformance, containment and corrective actions
- Maintains management approval of containment and corrective actions for each
- non-conformance, plus allows management to change these activities
- Allows management to be notified of non-conformances within minutes of the findings
- Ability to produces six preconfigured reports with time periods of a day to three years
- Allows management the ability to produce hundreds of custom audit reports
- Gives administrator the ability to add 3 custom type fields which may also be used to build unique reports (example: part number, machine number, spec level, etc.)
- Manages up to 8 different audit systems (Process, Mistake Proofing, 5S, ISO 14001, and Safety in addition to 3 types you name such as Sarbanes-Oxley, security, maintenance, suppliers, etc.)
- This program is currently in four different languages: English/Spanish/German/French with the ability to add several other languages.
- All report headings are presented in the language the requesting computer is defaulted too
- All this is being done in Real Time
To gain additional information about LPA Admin please contact us at:
http://www.leanculturenow.com/Contact_Us.aspx
Jerry Yoder is an employee of Lean Enterprise Software Solutions
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