Learn how to implement or improve one of the most powerful shop floor tools that has been proven to increase customer satisfaction by improving product quality and reducing waste.  Layered Process Auditing is an effective way to drive process and facility culture changes that reduce scrap, warranty issues, and costs.   

Our Quality expert will coach participants through the process of building a Layered Process Auditing System or improving an existing LPA program to be more effective.  

Agenda:

  •  Review Layered Process Audit Overview and Concepts
  •  Identify Benefits and Roadblocks
  •  Define What Supports an Effective LPA Program
  •  Examine LPA Implementation Process Map
  •  Discuss the Leadership’s Responsibilities
  •  Identify High Risk Areas
  • Discuss the Difference Between Process Control and Mistake Proof Verification Questions and Audits
  •  Best Practice Audit Questions Examples
  •  Question Development - Breakout Session
  •  Identify Reporting Needs by Internal and External Customers
  •  Review How to Document a LPA Program
  •  Develop a LPA Audit Flow Diagram
  •  Determine the Organizational Structure
  •  Identify Training Needs for the Organization
  •  Ways To Evaluate the Effectiveness of LPA  

Training Date: Oct. 28, 2009

Class to be held in Detroit, MI at the Marriot 30559 Flynn Drive Ramulus, MIJust a shuttle bus ride away from Detroit Metro Airport  

To Register: go to http://www.leanculturenow.com/Class_Registration.aspx  

Class Name: LPA Implementation Training  

Price: $395 per person includes breakfast and lunch (room not included)

Reservation and logistic information will be sent to you upon receipt of class registration Special room rates of $119.00 + tax available for participants through their website www.marriottdetroitairport.com 

Jerry Yoder is an employee of Lean Enterprise Software Solutions

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Learn how to implement or improve one of the most powerful shop floor tools that has been proven to increase customer satisfaction by improving product quality and reducing waste.  Layered Process Auditing is an effective way to drive process and facility culture changes that reduce scrap, warranty issues, and costs. 

Our Quality expert will coach participants through the process of building a Layered Process Auditing System or improving an existing LPA program to be more effective.

 

Participants will:

ü  Review Layered Process Audit Overview and Concepts

ü  Identify Benefits and Roadblocks

ü  Define What Supports an Effective LPA Program

ü  Examine LPA Implementation Process Map

ü  Discuss the Leadership’s Responsibilities

ü  Identify High Risk Areas

ü  Discuss the Difference Between Process Control and Mistake Proof Verification Questions and Audits

ü  Best Practice Audit Questions Examples

ü  Question Development - Breakout Session

ü  Identify Reporting Needs by Internal and External Customers

ü  Review How to Document a LPA Program

ü  Develop a LPA Audit Flow Diagram

ü  Determine the Organizational Structure

ü  Identify Training Needs for the Organization

ü  Ways To Evaluate the Effectiveness of LPA

 

Training Date: Sept. 16, 2009

Class to be held in Chicago, IL at the Holiday Inn Itasca

15 min. from Chicago O’Hare Int’l Airport

Located near Woodfield Mall

Course Time: 8:00 a.m. – 4:00 p.m.

 

To Register: go to www.lpaadmin.com Contact Us

 

Price: $395 per person includes breakfast and lunch

Reservation and logistic information will be sent to you upon receipt of registration

Special room rates of $85.00 + tax available for participants

 

Jerry Yoder is an employee of Lean Enterprise Software Solutions

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Total Cost Of Quality

Posted Mar 1, 2009 by Jerry Yoder

The total cost of quality is the combined sum of the costs in these areas:

Scrap

Rework

Use of excess materials (i.e. Off-cuts)

Equipment breakdowns

Preventive maintenance

Yield below quote

Productivity below quote

Customer rejections

Returned goods and return freight

Warranty

Quality department (wages, equipment, & overheads)

Lab department (wages, equipment & overheads)

All mistake-proofing devices

All measurement devices and gages

Dock audits

Third party audits

Data collection systems

An effective layered process audit program will improve the overall quality of your organization, while reducing your company’s Total Cost of Quality.

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